IAUG Rocky Mountain Chapter Meeting: 11.8.17

    IAUG Rocky Mountain Avaya Users Group Chapter Meeting

    Wednesday, November 8, 2017 | 8:30 a.m. – 3:00 p.m.

    Integrated Research
    6312 S. Fiddlers Green Circle | North Tower, Floor 5 | Englewood, CO 80111

    Join us for the final IAUG Rocky Mountain Chapter Meeting of 2017!  This event is sponsored by Integrated Research.

    Agenda:
    8:30 a.m. - 9:00 a.m. Continental Breakfast
    9:00 a.m. - 9:50 a.m. *User Group Business Meeting
    9:50 a.m. - 10:00 a.m. Break 
    10:00 a.m. - 11:30 a.m. "How to Ensure Success when Integrating with Non-Avaya Systems, including Skype for Business"
    11:30 a.m. - 12:30 p.m. Lunch
    12:30 p.m. - 1:00 p.m. "What's New at Avaya"
    1:00 p.m. - 2:00  p.m. "Preparing for SIP Migration and Ongoing Contact Center Operation Success"
    2:00 p.m. - 2:15 p.m. Break
    2:15 p.m. - 2:45 p.m. RMAUG User Presentation/Discussion
    2:45 p.m. - 3:00 p.m. Door Prizes and Announcements

    Parking Instructions: 
    Please park in the Guest Parking area. Signs will say 2 hour limit, but this will not be enforced for guests. 
    Presentation Details:

    *This is a members and guests of IAUG only session - no vendors allowed. Bring your technical questions, Avaya concerns, or vendor issues to discuss with others who may be facing the same problems so that we can learn from each other’s experiences. 

    How to Ensure Success when Integrating with Non-Avaya Systems, including Skype for Business
    Are you integrating Skype for Business into your business environment? Are you experiencing problems between different sites? Hear industry best practices for incorporating Skype for Business, and learn how to conduct site to site network assessments quickly and easily

    Preparing for SIP Migration and Ongoing Contact Center Operation Success

    How do you manage the move to from TDM/H323 to a complete SIP environment for Avaya? In the session we'll describe how to move to SBCs (including non-Avaya SBCs), how to manage SIP telephones through Session Manager and System Manager. We'll also share examples of how testing can ensure success of your contact center migration.

     




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