IAUG Rocky Mountain Chapter Meeting: 11.8.17
IAUG Rocky Mountain Avaya Users Group Chapter Meeting
Wednesday, November 8, 2017 | 8:30 a.m. – 3:00 p.m.
6312 S. Fiddlers Green Circle | North Tower, Floor 5 | Englewood, CO 80111
Join us for the final IAUG Rocky Mountain Chapter Meeting of 2017! This event is sponsored by Integrated Research.
9:00 a.m. - 9:50 a.m. *User Group Business Meeting
9:50 a.m. - 10:00 a.m. Break
10:00 a.m. - 11:30 a.m. "How to Ensure Success when Integrating with Non-Avaya Systems, including Skype for Business"
12:30 p.m. - 1:00 p.m. "What's New at Avaya"
1:00 p.m. - 2:00 p.m. "Preparing for SIP Migration and Ongoing Contact Center Operation Success"
2:00 p.m. - 2:15 p.m. Break
2:15 p.m. - 2:45 p.m. RMAUG User Presentation/Discussion
2:45 p.m. - 3:00 p.m. Door Prizes and Announcements
Please park in the Guest Parking area. Signs will say 2 hour limit, but this will not be enforced for guests.
*This is a members and guests of IAUG only session - no vendors allowed. Bring your technical questions, Avaya concerns, or vendor issues to discuss with others who may be facing the same problems so that we can learn from each other’s experiences.
How to Ensure Success when Integrating with Non-Avaya Systems, including Skype for Business
Preparing for SIP Migration and Ongoing Contact Center Operation Success
How do you manage the move to from TDM/H323 to a complete SIP environment for Avaya? In the session we'll describe how to move to SBCs (including non-Avaya SBCs), how to manage SIP telephones through Session Manager and System Manager. We'll also share examples of how testing can ensure success of your contact center migration.
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