Connecting Customers, Building Community 

Navigating constant technology changes can be challenging—but you don’t have to do it alone. IAUG gives you direct access to a network of peers, unfiltered insights from people who’ve already been there, and the knowledge you need to build a strong technology roadmap for your organization.

why iaug

The Power of Community

Staying ahead in the fast-moving world of communication technology isn’t easy—but you don’t have to do it alone. IAUG brings together problem solvers & possible solutions to ensure members have the tools to drive innovation. 

Peers, not pitches

Real practitioners share what’s actually working, and what isn’t. 75% of members rank peer networking as their top benefit. (2025 Survey)

Education That Travels

Skills, frameworks, and playbooks that hold up across vendors and across migrations. 77% of members prefer hands-on learning. (2023 Survey)

Advocacy With Leverage

A unified customer voice that influences roadmaps, Avaya’s and the broader CX ecosystem. Members explicitly request IAUG “be the bridge to Avaya leadership.” (2025 Survey)

Don’t navigate the world of Communication Technology alone—IAUG is here to support you every step of the way. 
Join the Community

What We Offer

Peer Connections

Build relationships with communication technology professionals both locally and internationally to develop lasting connections.

Events & Learning

Engage in person at local chapter meetings or IAUG Converge, and continue to learn virtually with our webinars, online meetups, and more!

Advocacy & Influence

Have your voice heard and help shape the direction of the industry.

Experience the IAUG difference and connect with other IT professionals through our local chapter meetings, annual conference IAUG Converge, or virtual engagement opportunities. Joining IAUG is free and easy – you won’t regret it.

Whether you’re solving technical challenges, evaluating new solutions, or looking for guidance from those who’ve been there before, IAUG connects you to the expertise and support that help you move forward with confidence.

Testimonials

Hear it from our Members